IRONSMITHINTEL
HIGHCVSS8.8
|
Actively Exploited
|CISA KEV|CVE-2023-22952|Auth: low — authenticated user|Reboot: required|Manual only

Multiple SugarCRM Products Remote Code Execution Vulnerability

Multiple SugarCRM products contain a remote code execution vulnerability in the EmailTemplates. Using a specially crafted request, custom PHP code can be injected through the EmailTemplates.

Published Jan 11, 2023 · Updated May 16, 2026
Why patchRisk explained in plain English
Worst-case scenarioIf unpatched

A remote attacker, with a low-privilege account, can achieve full data confidentiality loss, arbitrary modification of data, complete denial of service or system unavailability. Federal agencies are required to remediate by 2023-02-23 under CISA BOD 22-01.

How the attack worksNo clicks needed

This is a Improper Input Validation (CWE-20) vulnerability in SugarCRM Multiple Products. In SugarCRM before 12.0. Hotfix 91155, a crafted request can inject custom PHP code through the EmailTemplates because of missing input validation. Exploitation requires remote network access, low attack complexity, a low-privilege authenticated account, and no user interaction required.

Am I affected?Quick check

Probably yes if any of these apply:

IT Security
Running sugarcrm: 11.0.0 ≤ v < 11.0.5, 12.0.0 ≤ v < 12.0.2
Real-world incidentsWhat we've seen

Active exploitation documented in the wild. Threat-research write-up: http://packetstormsecurity.com/files/171320/SugarCRM-12.x-Remote-Code-Execution-Shell-Upload.html

How to patch

Manual remediation steps

Apply the Vendor Patch

This vulnerability is in the CISA Known Exploited Vulnerabilities catalog — apply the vendor's security update as soon as possible.

CISA required action: Apply updates per vendor instructions.

References

    1
    Vendor advisory: https://support.sugarcrm.com/Resources/Security/sugarcrm-sa-2023-001/
    1
    NVD entry: https://nvd.nist.gov/vuln/detail/CVE-2023-22952
    1
    CISA KEV: https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2023-22952
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