SimpleHelp Path Traversal Vulnerability
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
A remote attacker, without authentication, can achieve full data confidentiality loss. CISA has confirmed use of this vulnerability in known ransomware campaigns — treat as high priority for remediation. Federal agencies are required to remediate by 2025-03-06 under CISA BOD 22-01.
This is a Path Traversal (CWE-22) vulnerability in SimpleHelp SimpleHelp. SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords. Exploitation requires remote network access, low attack complexity, no authentication required, and no user interaction required.
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Phishing link
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Malicious file
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Server compromised
Probably yes if any of these apply:
CISA confirms this CVE has been used in known ransomware campaigns. Added to the KEV catalog on 2025-02-13; federal agencies required to remediate by 2025-03-06.
Manual remediation steps
Apply the Vendor Patch
This vulnerability is in the CISA Known Exploited Vulnerabilities catalog — apply the vendor's security update as soon as possible.
CISA required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
References
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References