SimpleHelp Path Traversal Vulnerability
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
A remote attacker, with administrative privileges, can achieve full data confidentiality loss, arbitrary modification of data, complete denial of service or system unavailability. CISA has confirmed use of this vulnerability in known ransomware campaigns — treat as high priority for remediation. Federal agencies are required to remediate by 2026-05-08 under CISA BOD 22-01.
This is a Software Vulnerability (CWE-59) (CWE-59) vulnerability in SimpleHelp SimpleHelp. SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user. Exploitation requires remote network access, low attack complexity, an administrative account, and no user interaction required.
Probably yes if any of these apply:
Used in known ransomware campaigns. Threat-research write-up: https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
Manual remediation steps
Apply the Vendor Patch
This vulnerability is in the CISA Known Exploited Vulnerabilities catalog — apply the vendor's security update as soon as possible.
CISA required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
References
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References