SysAid Server Path Traversal Vulnerability
SysAid Server (on-premises version) contains a path traversal vulnerability that leads to code execution.
A remote attacker, without authentication, can achieve full data confidentiality loss, arbitrary modification of data, complete denial of service or system unavailability. CISA has confirmed use of this vulnerability in known ransomware campaigns — treat as high priority for remediation. Federal agencies are required to remediate by 2023-12-04 under CISA BOD 22-01.
This is a Path Traversal (CWE-22) vulnerability in SysAid SysAid Server. In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023. Exploitation requires remote network access, low attack complexity, no authentication required, and no user interaction required.
📧
Phishing link
🖼
Malicious file
🔓
Server compromised
Probably yes if any of these apply:
Used in known ransomware campaigns. Threat-research write-up: https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification
Manual remediation steps
Apply the Vendor Patch
This vulnerability is in the CISA Known Exploited Vulnerabilities catalog — apply the vendor's security update as soon as possible.
CISA required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
References
No tested PowerShell script for this entry yet. We’re prioritising automation based on user demand.
References